Archive for the ‘business’ Category

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Don’t let the crisis go to waste

In art,Books,business,culture,design,faith,family,Friends,Fun,Theology,Uncategorized on August 12, 2016 by mstevensrev

2012-11and12-tt-03-ia-to-the-fire-a-firefighter-searches-for-possible-survivors-300x200In The Power of Habit: Why We Do What We Do in Life and Business, there is case study after case study on how organizations unwritten rules led to crisis at the time when the organization needed to function optimally. The King’s Cross fire in the Underground is one example where all those in authority were occupied with their kingdoms and no one was focused on rider safety costing 31 passengers their lives.

Every organization functions with a “common grace” approach that keeps rivalries in check and the orders shipped. During crisis is when the unwritten functional rules of the organization can be re-examined, when great scrutiny is on the operation unproductive power structures can be address. It is even said that in some crisis great leaders prolong the crisis in order to get the greatest positive effect of the change. Great wisdom is required to pull that off.

Is it possible to address this change without the crisis?

“You never let a serious crisis go to waste. And what I mean by that it’s an opportunity to do things you think you could not do before.”

Rahm Emanuel

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In person makes a difference

In advertising,business,Community,culture,Evangelist,principles,Uncategorized on August 5, 2016 by mstevensrev

When I first entered sales my goal was about using the phone to get in front of potential customers, after years in non-profit world I returned to something very different. Web meetings, conference calls had taken the place of most in person meetings, much of the sales process was done this way and I had to learn a new set of skills.

One interesting I have found after doing this for awhile. When it comes to new sales the likelihood of winning goes up when I meet folks face to face. As I have talked with others about this I found that it holds true for them, so it’s not just my in person charm.

People still buy from people, the more human experiences are…the better they are for everyone involved. With that enjoy the inspiration¬†from David Brent today!

There’s no lotion or potion that will make sales faster and easier for you – unless your potion is hard work.

-Jeffrey Gitomer

 

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An in depth Localization Unconference perspective

In advertising,business,Community,culture,Fun,publicity on August 3, 2016 by mstevensrev

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This podcast was a lot of fun, and the first that we recorded with my good friend Teresa Marshall. She is a rockstar for getting on the podcast with little to know idea of what we were doing and whether it would be good or not. We will have to have her back at some point as we seem to be finding a groove!

As we sat with the content, we wanted to bring in a few others to discuss. So another dear friend in the industry Oleksandr “Alex” Pysaryuk joined us to weigh in on his experience with the Unconference. There was more editing work then we have had on any of our other podcasts and hopefully the effort will have been worth it.

I think you will really enjoy this one!

You can listen and subscribe to the podcast oniTunes, Google Play (USA or Canada), Stitcher, or via RSS.

 

No grand idea was ever born in a conference, but a lot of foolish ideas have died there. -F. Scott Fitzgerald

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Encouraging words are effective

In art,Books,business,culture,design,faith,family,Friends,Fun,mission,Prayer,quote,Reading,Spiritual,swimming on August 2, 2016 by mstevensrev

iStock_000014997757Small1Two moments recently where someone offered me encouragement had immediate impact. The first was during my recent Olympic Triathlon during the swim. While contemplating giving up during the swim section of the race, I swam past one of the lifeguards and assumed I looked as bad as I felt. The lifeguard looked at me and encouraged yelling, “Doing great, you can make it.” I thought to myself, really? If this guy has said it then perhaps I can finish. It was that moment in the race where my swim improved and I got on with it.

The second situation was before an interview for the podcast this past Sunday. We recorded two in the week and after listening to the first I was focused on how I could improve. There were questions that ran on, and a number of “ums” and “ahhs” during my speaking. I was determined to focus on my speech and questions with our second guest. Before the second interview, our guest complimented me on the podcasts she had listened to and encouraged me in my voice and style. It was just the shot in the arm to focus me for that interview.

In writing this I consider how easy is it for me to find something to encourage someone else in today, perhaps it is exactly what they are in need of to perform their best.

‚ÄúAll we have to decide is what to do with the time that is given us.‚ÄĚ
‚Äē J.R.R. Tolkien, The Fellowship of the Ring

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Just because it worked once

In art,Books,business,design,faith,leadership,principles,Uncategorized on August 1, 2016 by mstevensrev

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Just because it worked once doesn’t mean that the same actions will have the intended effects now.

The expression is that you cannot step into the same river twice, and that is true. Both you change and so does the river.

In reading “What happened to WikiLeaks?“, I was struck with how something so important could with similar actions to the past act so poorly in the moment. “The WikiLeaks project has fallen far from the lofty heights of its founding a decade ago, when Julian Assange promised to ‚Äúfacilitate safety in the ethical leaking movement.‚ÄĚ”

We all have success, just don’t think you can do the same thing this time.

It is better to fail in originality than to succeed in imitation. -Herman Melville

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I’m all about that GROWTH

In art,Bible,blogging,Books,business,journal,PCA,Presbyterian Church in America,prophet,sermon,writing on February 12, 2015 by mstevensrev

As I’ve reflected on my life as a whole trying to find a unified theme that connects all the seemingly random events and achievements, that one piece of yarn that is the thread through the entire story, providing some sense of unity, I have often come to the theme of relationships. In addition to being an extreme extravert, I also find the deepest joy (and pain) while looking into the face of others. The principles I use to guide my life contains one principle dedicated to this, “Relationships are what matter in life, so value them.” So for years this I thought that this was my theme and my motivating factor.

Then I was writing this week in an attempt to help me focus with my work, and something kept popping up. Then this morning I realized that I had stumbled onto something significant to understanding myself. I value relationships, yet I clearly have let many fade away or have had to break relationship with people. Why? Because (for the most part) these were not healthy growing relationships, not moving toward life. Therefore relationships are part of what brings my life meaning, yet only from the perspective of growth.

Note: For anyone reading this that believes I am only referring to positive growth in a constant directions for good at every moment, that is not what I mean. Often the hardest circumstances and relationships provide the opportunity for the most growth. Growing a baby is an incredibly positive thing in pregnacy but any mother would say that it is not all “positive”, “easy” or in a “constant direction”.

So hear are a few items broadly where I have identified this GROWTH in my life:

Professionally: My career has taken the eclectic experiences I have had and put me in a place to use my talents and continue to evolve to be more of a person then I ever imagine. Throughout life I have sold, but now I am growing in international business, technology, management, and client delivery.

Relationally: Growing up in Baltimore it was common to see neighbors in the front lawn fighting to settle a disagreement, my instinct toward aggression has lessen and a world of non-violent communication has opened up to me. Thankfully this is the case because the most important relationship in the world to me, my wife, would not tolerate the primal dualistic ape that roamed my psyche.

Spiritually: God reached out to me very young. Most of my spiritual development took place in a fundamentalist power driven women hating sect of Christian spirituality, and I was a professional with them. This is the place where I can see how much growth has been the theme in my life. Thankfully as the feminist father of three daughters I can know stand open minded filled with love as I engage the world.

All of this reminds me of a passage from The Books of Bebb, by Frederick Buechner. Bebb a wild evangelist has a man in his office who points to a Bible and essential asks how can this thing make my life Bebb.  And Bebb knowing that there is no magic answer that he can provide by pulling out this book then goes on to share with him. (please mind this is my paraphrase, not a direct quote)

growth-chart1-handmade-charlotte-notonthehighstreetSo Bebb asks, “Do you know the passage John 3:16?” The guy nods as just about everyone does. “For God so love the world that he gave his only Son..” pausing “you know the rest. The thing is that passage talks about sin and most people these days don’t even know what sin is. So instead of sin I like to talk about shit. For God so love the world that He sent His only Son down here into the shit with us. You see people can understand that, it something that we all relate to. And God did this, sent his Son into this because shit can be deadly. If it piles up too much in one place it will kill everything. And yet if you take it and spread it out something happens. You see God sent his Son down here with us, so maybe a little green can GROW.”

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The Lessons, rapid prototyping (Part V)

In Bible,Books,business,culture,devotional,Evangelist,faith,family,Fun,Grace Seattle,movies,PCA,Presbyterian Church in America,principles,Spiritual,Technology,Theology,Uncategorized on April 27, 2014 by mstevensrev

the-lean-startup-book-400x376-300x282 (1)A few years ago the book Lean Startup, by Eric Ries took off, at the time I was working for a offshore software development company and it was unthinkable to not have read this holy text for innovation. There are major take aways from this book: Do not be afraid to fail and be willing to fail often.  One thing that is unique I have learned since reading this book is that American culture stands out worldwide because of the position that failure does not define you as a business leader.  You have very famous examples of this including Steve Jobs with his first go around at Apple, and this is even reflected within our legal system a it relates to bankruptcy (America has some of the least punitive laws for bankruptcy in the world).  In an area like Silicon Valley it is likely to meet an entrepreneur who among a success has a string of failed companies that did not work out, this is accepted and according to The Lean Startup even encouraged.

This fits well within my spirituality as God’s grace is central to my view of what is happening in the world. ¬†A minimal definition of grace would be a continuous second chance. (As a side note I have an illustration about ice cream and grace being you get rewarded even though you deserved to be punished, but I’ll save that for ¬†a later post.) Christ came to offer second chances to us, that is the point. ¬†Failure does not have the last word, just as the cross was not the end of Christ work rather he rose from the dead. ¬†There are beautiful examples of this throughout the scriptures: Joshua and the people of God attacking Ai just after the victory at Jericho¬†and losing (Joshua 7:1-26) and Peter’s denial of Jesus where he didn’t just lie once but three times claiming he did not know Jesus (John 18). ¬†These are examples of great leaders from history in the church that were not defined by horrible failure, but rather defined by God’s transformation of their failure.

There is an opposing force to what I have mentioned so far, that failure does not define you and that is the concept of shame.  Just a few weeks ago I was in a presentation at work talking about what happens when teams make mistakes.  I was already at the white board so I added this diagram for our discussion:

fears_and_tears

ToiletBowlFlushThe lower path I would describe as a pathway of shame and perhaps the best image would not be arrows but rather a swirling spiral like in a toilet bowl. Shame is a powerful force that instead of saying, “You made a mistake.” says “You are a mistake.” Instead of saying, “Let’s not cry over spilled milk, grab the rag.” It tells you that your life is an abortion. ¬†For a person controlled by shame there is no place for failure or mistakes and therefore significant work has to be done to face this horrible virus of the soul. ¬†Needless to say if you are a person controlled by shame this idea that you are free to fail will be very difficult if not impossible for you.

For those of you with children right now you know that the movie Frozen is all about this. ¬†The scene creating the ice castle is about Elsa coming to terms with who she has been created to be and understanding that she is not like everyone else, but the storm of shame is still a part of her life as she lives in isolation and suffering under the weight that she is created ‘wrong’. ¬†In my minds eye this is a modern feminist picture of Martin Luther’s great speech at the Diet of Worms, “Here I stand, I can do no other.” Only when Elsa’s sister Anna is able to love her unconditionally even given her life for her, is the curse of shame broke. ¬†Though Elsa is still different this difference is used for the good of everyone around her rather then being a curse.

 

So if you buy into this idea the fear is destructive, or a positive was of saying it being failure does not define you then a natural fruit in your life is to not be afraid of failure! Lean Start up pushes this idea with the concept of Rapid Prototyping. This idea of create, create quickly, create well, but get it out there so you can find out what is wrong with it as soon as possible.  Take feedback and grow, or my preferred verb is EVOLVE.

A major evolution in my spirituality was letting go of having to be right. The denomination that I was ordained in, the PCA, was right.  They were well educated and studied theologians that had put in the hours of dedication to create a theological framework and church governance that was Biblical and therefore right.  Once you walk away from a group like that you cannot help but be wrong, because they are the only ones that are right.  This devastated me for a significant period of time, I was lost and certainly I was on the wrong side of right.  Shame played havoc with my soul and my spirituality.

lesmis2Then I became convinced that my spirituality was not about being right and it never should have been. ¬†I can be completely wrong and still loved fully by God! ¬†WOW, what freedom! ¬†One of my professors from seminary, Steve Brown, used to say “I’m wrong at least 50% of the time, I just wish I knew what 50%.” Another way to put is, my faith is not about my sin rather what it means for me to live fully human before God who has saved me. ¬†I have been redeemed from my sin and am being redeemed from my sin.

So does this mean we just run off not caring? Roman 6, is helpful here. ¬†Also I remember¬†Steve Brown¬†using this great illustration. ¬†The discussion of grace and obedience is like a dog chasing his own tail, and the good news if the dog follow the master everything lines up. Let’s live with complete affection and focus on the master and trust that others have been created to do the same!